Contact
Last updated April 21, 2026
We direct inquiries to specific email addresses to ensure messages are delivered to the appropriate contributor and to set clear expectations regarding response times. Kindly use the email that corresponds with your inquiry, as messages sent to the incorrect address may experience delays in reaching the intended recipient.
Email addresses
| Inquiry | Response target | |
|---|---|---|
| Editorial Questions about methodology, story ideas, contributor inquiries, general editorial matters. | editor@independent-reviews.org | 7 business days |
| Corrections Reporting factual inaccuracies in published material. | corrections@independent-reviews.org | 72 hours for acknowledgment; 72 additional hours for confirmed corrections |
| Press Media inquiries, requests for interviews, vendor announcements regarding significant product changes that require re-testing. | press@independent-reviews.org | 5 business days |
| Reader tips Information about app updates, price changes, or vendor actions that may be newsworthy. | tips@independent-reviews.org | No guaranteed response; high-quality tips do receive replies |
Mailing address
Independent ReviewsP.O. Box 4521
Cambridge, MA 02139
United States
We check postal mail on a weekly basis. This address is used for legal correspondence, physical vendor press kits, and occasional letters from readers. We cannot accept hardware (rings, scales, watches) for review purposes; please contact press@ beforehand if you plan to send any physical items.
What we cannot assist with
- Customer support for specific apps. If you have questions regarding your MyFitnessPal subscription or your Cronometer database, please reach out to the app provider directly. We do not have any affiliation with the apps we review and cannot assist with account-related issues.
- Personalized nutrition or medical guidance. Refer to our medical disclaimer. We are not healthcare professionals; please consult a Registered Dietitian or a physician for tailored advice.
- Paid placement or sponsorship. We do not accept sponsored content. Refer to our affiliate disclosure.
Eating disorder crisis
If you are experiencing a mental health or eating disorder crisis, please do not wait for a response from Independent Reviews. Call or text 988 (Suicide & Crisis Lifeline, US) or NEDA at 1-800-931-2237. Visit our eating disorder resources page for a comprehensive list.